We are calling all of our patients and rescheduling them in the order in which their original appointments were cancelled. We are working hard to see everyone as quickly as possible. We will contact you to arrange your appointment; please do not call the office, as this will exceed our ability to answer all calls.
We have implemented multiple measures to keep all of our patients and their families, along with our clinical and administrative staff, safe. Some of these changes you will have experienced in other offices and public facilities like; social distancing reminders, physical barriers and restrictions on access. We have also modified many of our office policies and procedures to enhance infection prevention.
For a more comprehensive explanation of how we are keeping people safe and how it will affect your interactions with our office please check it out here.
Communicating with our patients and their families has always been a priority. This will continue to be a key element of our care, but due to the need to reduce the number of people that enter our office and minimize direct physical contact, the way we communicate will look a little different.
To facilitate this important change we have incorporated a new tool, the MyOrthodontist App. This will be a vital source of information for our patients and families about multiple aspects of their care as well as a powerful two-way communication tool. We ask that all of our patients and their families that are able to, to please download the App.
For more details on all the functions that the MyOrthodontist App offers as well as a link to download please go here.
We are here, you are our priority, see you soon.
Dr. Rick Odegaard and staff